Doing good is good business !

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Responsibilities:

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
• Recruit and train personnel and allocate responsibilities and office space.
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency.
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Manage schedules and deadlines.
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
• Monitor costs and expenses to assist in budget preparation.
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians).
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations.
• Keep abreast with all organizational changes and business developments

Requirements:

• Proven experience as administration manager.
• In-depth understanding of office management procedures and departmental and legal policies.
• Familiarity with financial and facilities management principles.
• Proficient in MS Office.
• An analytical mind with problem-solving skills.
• Excellent organizational and multitasking abilities.
• A team player with leadership skills.
• BSc/BA in business administration or relative field.

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Position: AGM /AVP / VP – Projects & Operations

Reports to: Chief Delivery Officer

Job Description:

KEY RESPONSIBILITIES

• Work as a key member of the leadership team in supporting the operational, reporting, analytical and insight generation aspects of service delivery, aimed at generating exceptional client-value.
• Leverage people, process and technical expertise to identify opportunities for quality & process design improvement to support the three fundamental outcomes – Faster, Cheaper, Better while upholding the company’s social impact mission.
• Promote a culture of quality customer service in the organization
• Initiate and develop partnerships with customers and customer success managers to define and evaluate service performance outcomes.
• Liaise with senior stakeholders in other functions on key dependencies and identify/create synergies for optimal client experience.
• Identify and incorporate the interests and needs of customers in business process design.
• Ensure that the organization’s systems, processes, policies and programs respond to customer needs.
• Contribute to transformational agenda and support all Company growth initiatives, as applicable.
• Lead change, manage and escalate risks arising out of transition of new planning processes.
• Monitor operational risk across planning processes and escalate key risks to right forums.

Qualifications/Skills

• BE/BTech or Masters in Mathematics/Statistics
• PMP/Prince 2 certification (optional)
• Proven experience in building teams from scratch and growing individuals into leaders.
• Ability to keep your employees motivated, resolve conflicts and make hard decisions for your employees.
• Hands-on experience.
• Strong written and verbal communication skills; ability to communicate effectively with clients and cross-border colleagues.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Adept at working with employees, customers and management often spinning multiple plates at once.
• Ability and experience to keep and maintain a budget.

Key Competencies/Experience

• Experience of working on-site with local client teams or colleagues in a client-facing middle-management role for at least over a year.
• Passionate about technology, self-learner who keeps abreast with latest developments.
• Consistent high achiever marked by perseverance and a positive outlook in the face of challenges.
• Able to solve complex problems and successfully manage ambiguity and rapid change.
• Strong team-working ethos.
• Avid listener.

Compensation: As per industry norms and will not be constraint for the right candidate.

Location: Kolkata / Bhubaneshwar / Vishakhapatnam / Shillong

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What this role offers: 

• Unique opportunity to work in a young IT company which is currently at its growth inflexion point.
• Start-up like environment with ambiguity but tremendous opportunity to build something from scratch.
• Conceptualize and implement Build Business Finance processes in a company.
• Ample opportunity to learn and grow.

Job Description:

• Work with Senior management to build operation and financial plan.
• Analysis of historical financials.
• Variance analysis and working with Delivery and other stakeholders to come up with corrective actions.
• Understand operating system of the company and design appropriate system support for all project level financials tracking and analysis.
• Build detailed MIS for the company.
• Work closely with Tech Function to formulate requirements for building IT backbone for financial systems/MIS.
• Create enough check and balances in system (Tech based intervention) to ensure financial discipline is maintained without impeding growth of the company.
• Work with Sales to create different pricing scenarios and provide them key inputs on deal level financials.
• Design Order-to-Cash processes and work with Tech team to implement the same.

Requirements:

Technical:

• Strong grasp on financial concepts.
• Extremely comfortable with number crunching.
• Good business understanding and appreciation of IT system implementation.
• Preferably working in IT company.
• Strong business acumen (preferably MBA).

Soft skills:

• Strong communication skills.
• Excellent team player.
• High learnability.
• Ability to work in a dynamic environment.

Location: Kolkata

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Summary:

To contribute to the design and delivery of people and organisational development strategies and the management of change in support of the organisation’s strategic and operational plans, providing information, advice and services as required. Working with teams across the organization, to support a programme of continuous organisational performance improvement.

Key Result Areas:

• Responsible for job evaluation system, advising on job design, job descriptions and the correct grading of jobs.
• Lead the annual appraisal process, monitoring compliance with the timetable and working with Managers & HR Team to ensure consistency of quality in appraisal documentation.
• Develops succession planning and to coordinate the contributions of key stakeholders to ensure effective implementation.
• Supports specific performance improvement initiatives, e.g. through the implementation of a new behavioural competency framework.
• Conducts readiness assessments, job-impact analysis, and skill and capability assessments & Career architecture.
• Contributes to research, analysis and ideas to the development of for organisational development initiatives are appropriately integrated and aligned with strategic and business goals.
• Designs and delivers OD and change management strategies, processes and interventions that support the organization’s vision to include initiatives which foster a high-performance culture, where valuing learning, continuous improvement and diversity are the norm.
• To design and facilitate in-house events (e.g. workshops, away days) as required.
• Ensure effective communication to build staff engagement to the OD initiatives.
• Develops assessment measurement tool(s) to measure and monitor the impact of any process brought it.

Personal Specification:

• An OD qualification, preferred.
• 3 year or more equivalent professional knowledge gained through the significant experience working as an OD specialist or as an HR generalist with an OD focus.
• Able to demonstrate up to date knowledge of theory and good practice in key areas: – Organisation development particularly around change management and developing organisational culture and talent management.
• Excellent communication and influencing and interpersonal skills with people at all levels, internally and externally.
• Numeracy and ability to analyse quantitative and qualitative data.
• Self-motivatied, results-focussed and comfortable with ambiguity.
• Ability to move between big picture and detail.

This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.

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Summary:

We have an exciting opportunity for a results-driven out of the box thinking HR & People Analytics Specialist to have a substantial business impact in support of iMerit’s strategically-focused global teams. Works with other members of the HR Department and employees to manage and advise both the company on both strategic and functional human resource objectives this role will have a strong responsibility upon People Analytics development and best practices within the organization.

We are looking for someone who can analyse data and report it as well as doing recommendations on it. Create dashboards and support back up projects proposals with data, predict through data and provide support by driving HR strategy with numbers.

Responsibilities:

• Manage, extract and analyze employees’ data. Develop and present advance reports about global workforce.
• Draws up data from HRIS that meets top management information needs.
• Supports Recruiting efforts with data and trends that matters.
• Prepares analytics and trends based on separation data.
• Analyses wage and salary reports and data to determine competitive compensation plans.
• Prepares reports and recommends procedures to reduce absenteeism and turnover.
• Reviews and audit all employee data in HRIS.
• Build monthly and quarterly or annual reports to analyze and present to the management in order to make data-driven decisions.
• Research and present trends and factors that affect the industry and territory.
• Will need to work cross function for analytics as required.

Skills And Qualifications:

• Combined HR Analytics and Generalist experience. Solid knowledge in People Analytics management and reporting.
• Advanced experience with human resources metrics and Knowledge of HR systems and databases.
• Excellent consultative, analytical skills, superior communication & creative thinking.
• Extremely well-organized with a strong attention to detail; ability to take initiative and manage time and priorities proficiently.
• Strong commitment to perform and produce at the highest level of quality at all times.
• MBA in Human Resources.
• 3 or above years of experience in Human Resources.

This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.

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Location: Shillong (3 Positions), Baruipur (2 Positions), Vizag (2 Positions), Bhutan (3 Positions).

Job Description:

• Good understanding of the client & delivery/training Requirement.
• Good understanding of the client & project instructions.
• Should be able to develop training ppt/manual & teaching plan from client instructions.
• Conduct process/softskills training.
• Conduct evaluations to identify areas of improvement-training effectiveness.
• Should be able to conduct TTT/refresher training to keep themselves updated with the process.
• Should be cross-trained on different projects in a domain.
• Should be able to share client feedback & give floor support.
• MIS & Reporting-as & when required.
• Liaise with delivery team to determine training needs and schedule training sessions.
• Design effective training programs.
• Should be cross-trained on different projects in diff domain.
• Should be able to handle POC & Client Calls.
• Support new employees in training operations.
• Conducting IET.
• Should be able to work in Rotational Shift (including night shift) and join us within 10-15 days

Basic Skills:

• Good Presentation & Communication Skills.
• Positive Attitude/Approach.
• Good with MS Word, Excel & Power point.
• Excellent Time & Quality Management and Organisational Skills.
• Professional approach to Quality Work, Time, Costs and Deadlines.

Education & Professional Qualification:

• Graduation (with CBSE/ICSE Background).
• 1-2 years of exp in the same domain i.e. (Training & Quality)

Language Proficiency:

• English with Khasi (for Shillong)
• English with Dzongkha (for Bhutan)

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Location: Metiabruz (1 Position) & Salt lake (1 Position)

Eligibility Criteria:

• Should be OK with the Rotational Shift (including Night Shift) & Travelling basis the business requirement.
• Should have worked with iMerit for more than 10-12 months.
• Should have worked for more than 2-3 projects/workflows in CV Domain.

Job Description:

• Good understanding of the client & delivery/training Requirement.
• Good understanding of the client & project instructions.
• Should be able to develop training ppt/manual & teaching plan from client instructions.
• Conduct process training.
• Conduct evaluations to identify areas of improvement-training effectiveness.
• Should be able to conduct TTT/refresher training to keep themselves updated with the process.
• Should be cross-trained on different projects in a domain.
• Should be able to share client feedback & give floor support.
• MIS & Reporting-as & when required.

Basic Skills:

• Good Presentation & Communication Skills.
• Positive Attitude/Approach.
• Good with MS Word, Excel & Power point.
• Excellent Time & Quality Management and Organisational Skills.
• Professional approach to Quality Work, Time, Costs and Deadlines.

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Location: Baruipur (1 Positions), Ranchi(1 Positions), Bhubaneswar (1 Positions), Vizag (1 Positions), Shillong (1 Positions), Bhutan (1 Positions).

Summary:

The incumbent should be an experienced soft skill trainer with the necessary knowledge and maturity to conduct leadership trainings and English language enhancement programs across the different centers in iMerit.

Responsibilities:

• Conduct Training Need Analysis (TNA) to identify soft-skill skill gaps and corresponding training needs.
• Ideate, create and conduct result oriented soft-skill sessions and should have some idea of blended learning.
• Measure training effectiveness through appropriate matrices and communicate the results to the leadership team.
• Create soft-skill training modules for the staff and curate, modify & update content as and when required.
• Drive the expected change in behavior through training and keep inspiring the learners for further improvement.
• Independently create and drive various facets of leadership training program to enhance the skill of the young leaders for a better tomorrow.
• Coach, mentor and guide people to enable them to identify and develop their people skills and team building skills.
• Drive app based and classroom training programs for English development in different centers. Being able to maintain dashboards, monitor progress and follow up closely to drive relevant programs continuously.

Skills:

• Extremely well versed in verbal, written and oral communication.
• Highly presentable with great interpersonal skills.
• Proper team playing attitude.
• Analytical and capable of working in an unstructured environment.
• Ability to plan, ideate and implement.
• Very good networking ability.

Experience:

• 7+ years of experience in soft-skill training out of which the person should have a minimum of 4 years’ experience in corporate houses.
• Master Degree in any field. English will be a preference but not mandatory.
• TEFL, TESOL certification will be an added advantage.

Language Proficiency:

• English with Khasi (for Shillong)
• English with Dzongkha (for Bhutan)

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Location: Salt Lake: 2 (The person will cover SLT, BRP, MBZ branch), Ranchi(1 Positions), Vizag (1 Positions), Shillong (1 Positions), Bhutan (1 Positions).

Summary:

The incumbent should be highly experienced in leadership development with proven a track record of successfully incubating and developing business leaders in organizations.

Responsibilities:

• Conduct Training Need Analysis (TNA) to identify soft-skill skill gaps and corresponding training needs.
• Conduct time tested surveys and psychometric tests like The Myers & Briggs and DISC.
• Create insightful reports and personality profiles prescribing the best possible course of action for people development based on empirical evidence.
• Conduct workshops like “Time and Stress Management”, “Problem Solving & Decision Making”, “Critical Thinking”, “Negotiation Skills”, ”Assertive Communication Skills”, “Advanced Presentation Skills”, “Business Communication Skills”, “Team Building”, “Team Managing for Result”, “Trust Building”, “Client Interfacing Skills”, “Creativity Development”, “Coaching Skills” etc.
• Coach, inspire and mentor the TLs and Project Managers to a state of heightened efficiency and result orientation.
• Handhold the upcoming leaders into striking a balance between idea orientation, task orientation, process orientation and people orientation.
• Measure training effectiveness through appropriate matrices and communicate the results to the leadership team.
• Create soft-skill training modules for the staff and curate, modify & update content as and when required.
• Singlehandedly ideate and implement futuristic people development programs according to the changing skill requirement of the business.

Skills:

• Extremely well versed in verbal, written and oral communication .
• Highly presentable with great interpersonal skills.
• Proper team playing attitude.
• Analytical and capable of working in an unstructured environment.
• Ability to plan, ideate and implement.
• Excellent networking ability.
• Excellent ability to influence the stakeholders.

Experience:

• 7+ years of experience in leadership development in corporate houses, preferably in the I.T. or I.T.E.S segment.
• Master Degree in any field.
• MBTI certified or DISC certified or John Maxwell Leadership Assessment Certified or Dale Carnegie Master Trainer or ICF Coaching Certified or ISTD Trainer or NLP Master Practitioner preferably from David Lincoln.

Language Proficiency:

• English with Khasi (for Shillong)
• English with Dzongkha (for Bhutan)

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Basic Details:

Experience: 2-5 years
Vacancy: 1
Salary: As per industry standards

Job Description:

• Need a thinker who can write advertisement copy for social, website, blogs, adwords, banner CPM campaigns, sales collateral leader communication AVs etc.
• Actively participates in discussing & ideating company’s core message & target audience.
• Work in partnership with external & internal stake holders, understand the creative brief & develop copy based on campaign needs
• Responsible for conceptual development of digital ad campaign especially in B2B space.
• Proven experience with command in new ideas in new formats of digital marketing that can bring freshness in the manners our brand communicate.
• keep up to date with popular culture & content monitoring tools.
• Monitor the effectiveness of advertising campaigns.
• Can handle several campaigns at once, sometimes under pressure and often to tight deadlines.

Requirements:

• Must have advertising copy writing background for at least 2-5 years.
• B2B & tech copy writing skills will be an added advantage.
• A passion for writing and willingness to learn from other creative professionals.
• Should have strong portfolio managing diversify clients especially with US based.
• Highly creative, strategic aggressive & imaginative.
• Possess excellent written & inter-personal skills.
• Understand the US market communication styles.
• Have an interest in new advertising trends & techniques.
• Personality with convincing skills.
• Patient to work under pressure.
• Analytical Thinking: to be able to identify key messaging, seek relevance information, draw accurate conclusion based on company’s ROI.

Education & Professional Qualification:

• Graduate/Post Graduate in Mass communication.
• 2-5 years of experience in advertising agency managing internal clients.
• A portfolio of writing & conceptual work/campaigns in digital marketing will be required.
• Candidates will undergo a copy test.

Behaviour traits:

• the ability to write good, clear copy in a variety of styles, with accurate spelling and grammar.
• strong analytical skills.
• excellent teamwork, communication and interpersonal skills.
• the ability to form strong working relationships quickly.
• logic, creativity and imagination.
• strong organisational skills.
• self-motivation, flexibility, stamina and the ability to adapt.
• confidence, enthusiasm and determination.
• accuracy and attention to detail.
• the resilience to accept criticism of your work.
• commercial awareness with the ability to understand the target audience.
• an interest in popular culture, new trends and styles.
• good research skills.
• Administrative, IT and proofreading skills.

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Job Description:

• Develop and implement social media campaigns across all brand channels.
• Oversee day-to-day management of campaigns and ensure brand consistency.
• Monitor social media progress using analytic tools like Sprout Social, Awario, TapInfluence, BuzzSumo, Snaplytics, Curalate, Keyhole, Google Analytics. Etc.
• Incorporate optimization strategies, analyse data, and research best ways to increase traffic & manage channels through tools like HootSuite, Hubspot.,TweetDeck., Buffer,Sprout Social etc.
• Co-ordinate with the internal team members to update blog and editorial calendar that aligns with social updates
• Secure new media partnerships
• Drive engagement with social media influencers
• Resolve customer issues through social media
• Research new media platforms, trends, and industry opportunities
• Provide feedback from social media trends and research; relay it to business strategist

Requirements:

• 3-6 years of experience as a Social Media Specialist or similar role
• Understand the US market social media ethics
• Experience in either tech or b2b clients.
• Social Media Strategist using social media for brand awareness and impressions
• Excellent knowledge of LinkedIn, Facebook, Quora, Twitter, Pinterest, Instagram, Google+ and other social media best practices
• Knowledge of Photoshop, Illustrator, and Google Analytics
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Good understanding of social media KPIs
• Familiarity with web design and publishing
• Excellent multitasking skills
• Critical thinker and problem-solving skills
• Serve as social media expert, platform partner, and trend-spotter to bring first-to-market social and digital media opportunities that align with business objectives.
• Maintain and develop strong professional relationships internally (across departments) and externally (entertainment and licensing partners)
• Team player
• Good time-management skills
• Great interpersonal, presentation and communication skills
• Personality with convincing skills
• Patient to work under pressure

Education & Professional Qualification:

• Post Graduate in Mass communication/Media/Marketing
• 2-5 years of experience in advertising agency managing B2B clients.
• Experience in working in advertisement agency managing tech clients.

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Job Responsibilities :

• Develop, maintain, and review marketing collateral inclusive of presentation templates.
• Update and ensure the organization of an online database.
• Translate all research statistics in sales materials’ interesting points, develop presentations to sales with actionable insights.
• Coordinate sponsorship events inclusive of booth and materials for distribution etc.
• Provide marketing resource assistance to entire sales staff, management team and sales manager.
• Support to facilitate marketing plan.
• Ensure timely delivery and execution of global as well as local marketing plans.

Desired Profile :

• Having 1-3 years of industry experience with tech organization.
• Excellent written and verbal communication.
• Active learner and technically sound.

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Job Location: Salt Lake & Shillong
Compensation: As per the industry standard

JOB DESCRIPTION:

Want to work in an international team in Tech? Want to work with the world’s most innovative companies focusing on AI, self-driving cars, VR/AR, and all sorts of other cool stuff? Want to know that your work drives a HUGE social impact? If you answered “yes” to all of these and you’re confident you have what it takes, let’s talk!

About the Role

We’re looking for a Team Lead for our Sales Development team (SDR team) to join our growing Sales department. As a Team Lead, you will play a key role in building out the lead generation engine that supports our fast-growing business. Your primary focus will be guiding one of the SDR teams while you yourself are also reaching out to potential clients and setting meetings for the Sales team. The Team Lead will assist the Director of Sales Development (located in the USA) in onboarding, training, and coaching the SDR team. The Team Lead will ensure SDR team alignment with organizational goals, strategy, and tactics. To be clear, we’re looking for a “player/coach” who will help guide the SDR team while also setting their own meetings for the Sales team.

Key Responsibilities:

• Prospect, educate, qualify, and set meetings for Sales team.
• Interact with prospects via email and social media to explain iMerit, identify opportunities and generate interest.
• Assist in onboarding, training, coaching, and management of SDR team(s).
• Motivate SDRs to exceed goals through coaching and by your own example.
• Develop and maintain key performance metrics and dashboards that help the SDR team focus on improving performance.
• Work with sales leadership to optimize SDR team pipeline and align activities with organizational goals.

To be successful in this role, you will:

• BE CURIOUS: You’re constantly wanting to learn about the industry, trends, and technology so you have an extremely good understanding of where we fit into the market and how we can help our clients.
• BE INSIGHTFUL: You can creatively “connect the dots” when you see an opportunity for us to sell into a new market.
• PAY ATTENTION TO DETAIL: You always double and triple-check your spelling to make sure it’s perfect before clicking “send”.
• BE PROACTIVE: You do things that need to be done when you see they need to be done – you don’t wait for someone to tell you to do something.
• BE A HUNTER: Understand our industry and our services to be able to identify companies that will want to learn about iMerit. Research prospective companies and figure out the best people to speak with, based on our services. Find valuable supporting information on each person/company to allow our Sales team to schedule meetings with the right people at the right companies.
• BE SCRAPPY: You find a way to get things done no matter what, customize useful sales materials (presentations, one-pagers, case studies), learn from mistakes, and you don’t make excuses.
• BE A PROBLEM SOLVER: Have a consultative approach, deeply understand client needs/business goals, connect the dots on how iMerit will deliver customized solutions to solve unique client problems, provide research to allow Sales team to handle and overcome prospect objections verbally and via email.
• BE A TEAM PLAYER: Work cross-functionally with SDR, Sales, and Marketing teams to ensure campaign success, ask for help when needed, help others when able.
• BE A SELF-STARTER: Tackle new markets and opportunities with a great sense of urgency while having little direction and training, update all information in Salesforce to ensure efficient lead management, take initiative – when you see something needs to be done you do it.
• BE AN INFLUENCER: Lead by example, show a high level of work ethic, add to the company culture, deliver measurable results.

Required Experience/Skills:

• 2 years experience in a lead generation (cold calling/emailing) role.
• 1 year managing a team.
• Proven track record of reaching and exceeding goals.
• Ability to work interculturally and in a distributed team.
• Self-directed learner and hands-on problem solver.
• Able to motivate and lead a team.
• Basic knowledge of Google suite (Gmail, Sheets, Docs, etc.) and Microsoft Office.

Ideal Candidate Traits/Experience:

• Experience working with an international team.
• Experience working with remote teams and/or teams in multiple locations.
• Prior work history with crowdsourcing and/or outsourcing.
• Interest in social impact.
• Basic knowledge of Salesforce (or equivalent).

About You:

• Fun to be around.
• Curious by nature – eager to learn.
• Passionate
• Competitive
• EXCELLENT verbal and written skills.
• Able to work on a team or by yourself.
• Outstanding organization and time management skills.
• Strong work ethic.

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Responsibilities:

The Senior Tableau Data Analysts working as a member of iMerit’s Management Information Systems Team, will support the evolution of iMerit’s Business Intelligence System. The Analyst will be responsible for:

• Contributing to the definition and development of iMerit’s overall data analytics and reporting roadmap
• Working with business partners to gather requirements
• Translating reporting requirements into dashboards, visualizations and reports
• Designing, developing, testing and optimizing interactive Tableau dashboards, visualizations and reports
• Automating the collection and preparation of data from multiple data sources to meet dashboard and reporting requirements including SQL and NoSQL databases and MS Excel files
• Creating complex formulas and calculations to meet business needs
• Publishing dashboards, data visualization and reports using Tableau on-line
• Producing and maintaining accurate BI System documentation
• Conducting workshops and training sessions with iMerit business users to further their knowledge and use of reporting and visualization tools
• Collaborating with various data providers to resolve dashboard, reporting and data related issues
• Other duties as assigned

Education and experience:

• Bachelor’s degree in mathematics, computer science, information systems, data science or related field.
• Minimum of 3 years of experience in a data analyst role creating dashboards, visualizations and reports.
• A solid understanding of SQL, relational data bases and NOSQL databases.
• Experience in creating and publishing interactive Tableau dashboards, visualizations, stories and reports.
• Experience in using Tableau Data Prep and Tableau Prep and other ETL tools.
• In-depth knowledge of Excel and pivot tables.
• Experience in gathering and analyzing user requirements.
• Working knowledge of Tableau architecture and administration.

Competencies:

• Excellent verbal and written communication skills (in English).
• Strong organizational and analytical skills.
• Customer-focused mind set.
• Passionate about data.
• Ability to prioritize and execute tasks across multiple projects with tight deadlines and aggressive goals.
• Ability to work effectively and contribute in a team environment.

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Summary

Looking for a strong Solutions Engineer to design and develop custom web-based applications for our work with customers, typically in interactive processing of text or image data. The successful candidate will be able to build innovative and robust software in compliance with coding standards and technical design while maintaining an approach of improvisation and problem-solving.

Responsibilities

• Works as a team player to produce high quality solutions & web applications incorporating data pipeline, web UI, database and reports
• Interacts with client alongside Account Executive and Business Analyst, to understand the needs, define the problem, and define the solution to achieve the desired work flow
• Improvises and plans for both rapid pilots and main production
• Templatizes the solution for modular reuse

Required Qualifications

Technical (Specific)

1. Ideal candidate should have 2+ years of web application development experience using

PHP5, PHP7, HTML5, CSS3, JavaScript, Jquery, MySQL, NoSql

1. Should have in depth understanding in LAMP stack
2. Must have Good OOP (Object Oriented Programming) concepts
3. Knowledge in MVC Framework e.g (Zend Framework, Laravel)
4. Clear understanding of JSON, AJAX, XML, CURL, Web Service
5. Knowledge of the Linux command line tools optional
6. Good to have experience in Angular JS and Node JS, concept of UI/UX
7. Experience in handling large database, including designing & advanced querying in MySql
8. Good knowledge of version control tools like GIT, SVN

Personal Qualities

1. Strong analytical acumen and comfortable generating analysis and requirements
2. Ability to work autonomously and proactively
3. Proven ability to manage multiple, competing priorities
4. Most important should be comfortable to work coolly under pressure
5. Extreme customer focus, ability to work across time-zones and to self-manage
6. Hunger to learn new application areas and technologies and ability to make quick choices and integrate multiple components in a cohesive workflow

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Director of Engineering (Software) Responsibilities:

The Director of Engineering plays a key role in connecting the various platform and application initiatives of the company with the business needs, by building and leading a high performance team of engineers, testers and product managers. This is an opportunity to build some great technology on modern stacks while inculcating best practices. You will be working with multiple serial entrepreneurs from Silicon Valley and serving clients in cutting edge sectors.

The Director of Engineering will work with the team of engineers to set goals, plan projects, build a timeline, and stay within budget. Their duties and responsibilities also include project management, hiring new team members, presenting budgets and plans to other departments, and meeting with upper-level management. As part of their responsibilities they are expected to:

• Take ownership for leading and managing the Engineering & QA teams to deliver on business & product priorities. Plan and direct all aspects of engineering activities and projects within iMerit.
• Ensure all engineering projects, initiatives, and processes are in conformance with organization’s established policies and objectives. Utilize best practice engineering methods and provides expert technical guidance for engineering initiatives. Incorporate components, materials, and tools that result in quality output.
• Define and organize development teams and closely collaborate with Product Management to plan development.
• Define, implement and monitor Best Practices for AGILE development across all development teams; if needed implement training & coaching for development teams.
• Define architecture of major product components.
• Drive and enable ongoing technical and soft skills coaching and development of team members.
• Keep company leadership team apprised of development priorities, personnel and planning.
• Lead and enforce best practices (architecture council, code reviews, go/no-go calls) for ensuring high quality working software as deliverables.
• Empower QA team to play an important “policing” role in ensuring quality of the code.

Qualifications:

• Typically holds MS  in Computer Science and has 12+ years of industry experience.
• Previous experience leading large engineering i.e., software development teams, developing talent, and coaching engineers, a must.
• Proactive in taking ownership of role, output and teams.
• Expert in AGILE software development practices.
• Collaborative and comfortable in presenting to top management.
• Previous experience shipping production quality working software.
• Strong technical background in multiple domains across full stack of front-end and back-end technologies.
• Has worked with and has extensive knowledge of.
  • multiple programming languages including C/C++, Java, JS, Python.
  • web and cloud stack like MEAN / LAMP.
  • Frameworks like Angular, Node, Laravel.
• Interested in working with/in new AI/ML initiatives.
• Ability/Openness to work with distributed teams across different time zones and cultures.

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Company Introduction:

We are product based company with global presence with 2500+ employees across the globe. Our product development team consists of 60+ employees who serves to varied software domains such as Webapps, AI Modeling Tools etc.

Required Skills: Angular 7+, SCSS, HTML5, RxJS, NgRx, Javascript es6, Typescript, Webpack, Git

Optional Skills (A plus if you have): React 16, Redux, SVG.js, D3, Familiarity with Meteor platform, Familiarity with GraphQL, Working knowledge with Firestore.

Job Description:
Summary Statement:

We are looking for experienced AngularJS Developers responsible for the client side of our service. Your primary focus will be to implement a complete user interface in the form of a mobile and desktop web app, with a focus on performance. Your main duties will include creating modules and components and coupling them together into a functional app. The artistic design will be delivered to you, together with a few HTML templates, but we will ask for your help in regard to animations, CSS, and final HTML output. You will work in a team with the back-end developer, and communicate with the API using standard methods. A thorough understanding of all of the components of our platform and infrastructure is required. Writing unit test with Jest is a plus.

Responsibilities:

• Delivering a complete front end application.
• Ensuring high performance on mobile and desktop.
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS.
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself.
• Cooperating with the back-end developer in the process of building the RESTful API.
• Communicating with external web services.

Post Specific:
Essential Qualifications and Experience:

• Bachelor degree holder
• Reasonably good communicative English and Soft Skills
• Tools and Technology Knowledge:
  • Foundation: Concrete logic, knowledge on Functional Programming, Clear understanding of Web Application Architecture and MVC
• • Web Servers: NodeJS
• • Programming Language: Javascript es6, Typescript
• • JS Framework: Angular 7+ with good knowledge on RxJS, NgRx
• • Web Services: REST
• • Version Control: Git
• • Testing: Unit testing framework such as Jest
• • Must Have: Clear understanding of coding standards, agile processes
• 2 years of work experience in the capacity of Software Engineer – Frontend

Desired Qualifications and Experience (+ essential):

• Bachelor / Master degree in computer science/computer engineering.
• Tools and Technology Knowledge:
  • Foundation: 2 years + experience in developing Angular 2+ applications
• • Packager: Webpack, Babel
• • JS Framework: React 16 with Redux
• • Database: Firestore
• • Others: TDD (Test Driven Development) approach. Having experience of frontend development with Meteor JS Platform.
• At least 3 years’ experience of working at each level of SDLC, clear understanding on Project Life Cycle, powerful analytical skills to understand end-user requirements.

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Job Description:

Summary Statement:

We are seeking a highly technical and experienced Devops/Cloud Engineer to lead and develop next-generation architecture to support enterprise for various business units across the organization.

Qualified candidates must act as primary POC for VMware and Cloud Administrator. Must have good knowledge in evOps concepts, code deployment processes, microservices, serverless architecture preferred.

Responsibilities:

• Automating build, release/deployment, manual processes and workflows.
• Ensure that software builds happen predictably, consistently and reliably.
• Manage risks and resolve issues that affect scope, schedule, and quality.
• Support and improve our tools, infrastructure, and processes that support rapid and reliable delivery of high-quality software to our production service.
• Advocate for improving our build and release toolchain.
• Support deployment activities of development and production releases including troubleshooting of release blockers such as infrastructure, configuration, and code.
• Assist development of troubleshooting system and software issues in all environments.
• Work closely with development teams to create processes and tools that provide immediate feedback on source changes.
• Write effective documentation.

Qualifications and Experience:

Essential:

• Computer Science/Software Engineering (or related) degree.
• 5+ years of cloud-focused experience as a 3rd level support specialist, DevOps engineer, software developer or similar.
• 2+ years of Linux system administration experience, particularly supporting 3-tier web applications.
• 1+ years of experience migrating and managing AWS workloads.
• Experience in cloud technologies and practices, building applications using cloud services and infrastructure with a well-grounded knowledge of engineering and continuous delivery practices.

Professional Qualities:

• Ability to work independently and as part of a team.
• Must have knowledge on AWS infra (S3,EC2,RDS,CLOUDFRONT,VPC,CLOUD FORMATION TEMPLATE).
• 4-6 years’ experience in entire SDLC, CI/CD tools, with configuration & release management, deployments and troubleshooting in cloud environments.
• Must know about Kubernetes(K8S).
• Must know about docker.
• Must have knowledge on Ansible/chef/puppet.
• Good Understanding ability in Python(Optional), Java, Javascript, and Shell.
• Strong experience with Linux systems.
• Must have CI/ CD, Jenkins GIT clear knowledge.
• Strong understanding of source code version control systems, Git, Github,bitbucket and code branching/merging strategies.
• Expertise in build and release tools.
• Logically sound – problem solving approachesExcellent written and verbal communication skills.
• Experience with Jenkins (including plugins), Ansible and other related CI/CD tools.
• Ability to work under pressure and meet deadlines.
• Ability to think ahead and anticipate problems, issues and solution.

Nice to have(Optional):

• Experience with Azure, Docker, Mesos, Hashicorp Consul and Vault, Artificatory.
• Experience with Jenkins (including plugins), Ansible and other related CI/CD tools.
• Experience with JIRA.

Salary Package: Competitive in Market

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Job Description:

Summary Statement:

We are seeking a highly technical and experienced Devops/Cloud Engineer to lead and develop next-generation architecture to support enterprise for various business units across the organization.

Qualified candidates must act as primary POC for VMware and Cloud Administrator. Must have good knowledge in evOps concepts, code deployment processes, microservices, serverless architecture preferred.

Responsibilities:

• Automating build, release/deployment, manual processes and workflows.
• Ensure that software builds happen predictably, consistently and reliably.
• Manage risks and resolve issues that affect scope, schedule, and quality.
• Support and improve our tools, infrastructure, and processes that support rapid and reliable delivery of high-quality software to our production service.
• Advocate for improving our build and release toolchain.
• Support deployment activities of development and production releases including troubleshooting of release blockers such as infrastructure, configuration, and code.
• Assist development of troubleshooting system and software issues in all environments.
• Work closely with development teams to create processes and tools that provide immediate feedback on source changes.
• Write effective documentation.

Qualifications and Experience:

Essential:

• Computer Science/Software Engineering (or related) degree.
• 5+ years of cloud-focused experience as a 3rd level support specialist, DevOps engineer, software developer or similar.
• 2+ years of Linux system administration experience, particularly supporting 3-tier web applications.
• 1+ years of experience migrating and managing AWS workloads.
• Experience in cloud technologies and practices, building applications using cloud services and infrastructure with a well-grounded knowledge of engineering and continuous delivery practices.

Professional Qualities:

• Ability to work independently and as part of a team.
• Must have knowledge on AWS infra (S3,EC2,RDS,CLOUDFRONT,VPC,CLOUD FORMATION TEMPLATE).
• 4-6 years’ experience in entire SDLC, CI/CD tools, with configuration & release management, deployments and troubleshooting in cloud environments.
• Must know about Kubernetes(K8S).
• Must know about docker.
• Must have knowledge on Ansible/chef/puppet.
• Good Understanding ability in Python(Optional), Java, Javascript, and Shell.
• Strong experience with Linux systems.
• Must have CI/ CD, Jenkins GIT clear knowledge.
• Strong understanding of source code version control systems, Git, Github,bitbucket and code branching/merging strategies.
• Expertise in build and release tools.
• Logically sound – problem solving approachesExcellent written and verbal communication skills.
• Experience with Jenkins (including plugins), Ansible and other related CI/CD tools.
• Ability to work under pressure and meet deadlines.
• Ability to think ahead and anticipate problems, issues and solution.

Nice to have(Optional):

• Experience with Azure, Docker, Mesos, Hashicorp Consul and Vault, Artificatory.
• Experience with Jenkins (including plugins), Ansible and other related CI/CD tools.
• Experience with JIRA.

Salary Package: Competitive in Market

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Job Description:

Summary Statement:

We are seeking a highly technical and experienced Big Data Architect to lead next-generation big data platform architecture to support enterprise big data analytical platforms for various business units across the organization.

Qualified candidates must be well-versed in building Big Data analytical platforms using Containerization and Cloud technologies and ‘Big Data’ parallel processing technologies as well as the advantages, disadvantages, and trade-offs of various architecture approaches. In addition, the successful candidate should have knowledge and experience with data management techniques such as Master Data Management (MDM), Data Quality (DQ) management, metadata management, text analytics and mining, in-memory processing, data profiling, micro-batch.

Responsibilities:

• • Serve as the highest-level technical consultant to internal clients and technical management to ensure conformity with Enterprise Data Architecture.
  • Communicate architectural decisions, plans, goals and strategies.
  • Maintain in-depth knowledge of the organization’s technologies and architectures.
  • Maintain in-depth knowledge of IT industry best practices, technologies, architectures and emerging technologies as it relates to distributed computing and data management.
  • Initiate and deliver technology evaluations and recommendations especially in Big Data space.
  • Design and help develop ETL, replication schemes, and query optimization techniques that support highly-varied (structured, semi-structured, and unstructured) and high-velocity (near real-time) data processing and delivery.
  • Ensure the data architecture is optimized for large dataset acquisition, analysis, storage, cleansing.
  • Develop standards and methodologies for benchmarking, performance, evaluation, testing, data security, and data privacy.
  • Recommend and set goals for unified data management practices such as meta-data management, provenance management, governance, stewardship, data quality, and lifecycle management.
  • Perform impact analysis, performance tuning, capacity planning for the enterprise data warehouse and its infrastructure as source systems are added and new integration business rules and logic are introduced.
  • Establish and enforce policies, procedures, standards, methodologies, and metrics for data quality, metadata management, and master data management.
  • Provide recommendations, technical direction and leadership for Hadoop, NoSQL and Graph DB technologies as part of the overall architecture.
  • Participate in regular status meetings to track progress, resolve issues, mitigate risks and escalate concerns in a timely manner.
  • Contribute to the development, review, and maintenance of requirements documents, technical design documents, and functional specifications.

Qualifications and Experience:

Essential:

• • • Computer Science/Software Engineering (or related) degree.
    • 5+ years experience as architecture or development lead in data analytics, data science or platform development.
    • Extensive experience in designing and implementing complex solutions for distributed systems.
    • 10+ years of experience developing software.
    • Experience working with Big Data and ecosystem (e.g. Hadoop, Hive, Spark, HBase, Sqoop, Impala, Kafka, Flume, Oozie, MapReduce, S3, Graph Databases, etc.)
    • Experience with emerging open source technologies (e.g Apache NiFi, Apache Ignite, etc)
    • Experience working with Big Data Cloud solutions and services (e.g. Big Query etc.)
    • Strong understanding of security protocols around authentication and authorization (e.g. Kerberos, LDAP, Sentry, Ranger, etc.)
    • Expert in data management programming such as SQL, PL-SQL, NoSQL, GraphQL, and Python.

Role Specific:

• • • Sound knowledge of data architecture principles.
    • Experience with maintaining Enterprise Data Models.
    • Strong analytical skills.
    • Strong process and data modeling skills.
    • Knowledge of Enterprise Architect, Power Designer (desirable).
    • Expertise in the major toolsets associated with data.
    • architecture and data management.

Professional Qualities:

• Logical thinking
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills
• Ability to handle several deadlines
• Ability to partake in technical discussions
• Proactive
• Excellent team management skills
• Strong technical skills
• Research-oriented
• Strong organizational skills
• Capacity to work with minimal supervision
• Excellent time management skills
• Meticulous
• Capacity to prioritize tasks
• Excellent problem-solving skills
• Strong analytical skills

Salary Package: Competitive in Market

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Job Description:

Our company is searching for a meticulous and experienced RDMS Expert to join our talented team. Your central responsibility as the RDMS Expert will be to develop, optimize and oversee our company’s conceptual and logical DB systems. Your duties may include preparing architect reports, monitoring the system, and supervising system migrations.

To succeed in this role, you should know how to examine existing & new DB system requirements and implement migration models. The ideal candidate will also have proven experience in large scale RDBMS/DocumentDB analysis, optimization and management, with excellent command on QL, SP, Triggers, analytical and problem-solving abilities.

Responsibilities:

• Design and implement effective database solutions and models to store and retrieve company data.
• Examine and identify database structural necessities by evaluating client operations, applications, and programming.
• Assess database implementation procedures to ensure they comply with internal and external regulations.
• Install and organize information systems to guarantee company functionality.
• Prepare accurate database design and architecture reports for management and executive teams.
• Oversee the migration of DB from legacy systems to new solutions.
• Monitor the system performance by performing regular tests, troubleshooting and integrating new features.
• Recommend solutions to improve new and existing database systems.
• Educate engineers through training and individual support.
• Offer support by responding to system problems in a priority manner.

Requirements:

• Master’s/Bachelor’s degree in Computer Science, Computer Engineering or relevant field.
• A minimum of 8+ years’ experience in a similar role.
• Strong knowledge of database structure systems and data mining.
• Excellent organizational and analytical abilities.
• Outstanding problem solver.
• Good written and verbal communication skills.

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Job Description:

Summary Statement:

We are seeking an experienced Java Script Developer with experience in AngularJS and Java script development.
Qualified candidates must have strong analytical skills and logical thought processes with the ability to identify and resolve complex issues/problems. Proven ability to function well in a team environment and must be proactive, self-directed, self motivated, detailed, quick learner and organized.

Responsibilities:

• Strong Java, JavaScript, XML and HTML5 Developer with 2 to 3 years- experience to work on one of a next generation Digital Transformation niche product.
• Participate in the requirement gathering and the customization scoping process.
• Customizing as per the user requirement by developing custom hooks by using complex JavaScript and XML.
• Understanding the data structure and involved in data loading.
• Writing reusable, testable, and efficient code with consistent naming conventions using Java, JavaScript, HTML5 and XML.
• Design and implementation of low-latency, high-availability, and performant applications.
• Usage of data storage solutions with MySQL, SQL- Server with SQL knowledge.
• Quickly understand the product functionality and start participating in the requirement gathering process.
• Comfortable with building and deploying Application.

Qualifications and Experience:

Professional Qualities:

• 4+ bachelor’s in computer science, engineering or a related field.
• Strong experience in JavaScript, XML & Java with modern frameworks React, Node.js, AngularJS, REST with SQL knowledge.
• Knowledge of Node.js or AngularJS.
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• User authentication and authorization between multiple systems, servers, and environment.
• Understanding fundamental design principles behind a scalable application.
• Proficient understanding of code versioning tools, with branching Workflows such as Git.
• Familiarity with Java development environment is added advantage.
• Must have good communication skills.
• Logical thinking.

Salary Package: Competitive in Market

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Job Description:

Summary Statement:

We are seeking an experienced Automation Engg. with experience in Python with strong knowledge of Linux usage.

Qualified candidates must have strong analytical skills and logical thought processes with the ability to identify and resolve complex issues/problems. Proven ability to function well in a team environment and must be proactive, self-directed, self motivated, detailed, quick learner and organized.

Responsibilities:

• Strong automation coding experience in Python – Must.
• Strong understanding and experience in process automation.
• Understanding of data structure.
• Writing reusable, testable, and efficient code with consistent naming conventions using python.
• Experience to provide correct solution in very quick time.

Qualifications and Experience:

Professional Qualities:

• 4+ bachelor’s in computer science, engineering or a related field
• Strong experience in Python.
• Strong experience in bash script.
• Good understanding of JSON and Xml.
• Knowledge of version control (GIT preferable) is required.
• Knowledge of Docker and Kubernetes – Nice to have.
• Knowledge of Front-End javascript framework (Any) – Nice to have
• Knowledge of NoSql (MongoDB) – Nice to have
• Good communication skills
• Logical thinking

Salary Package: Competitive in Market

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The HR & Office Administrator is an exempt role -performs a variety of clerical, administrative and HR related tasks for the efficient operation of the office and the whole of the US organization. This position wears multiple hats as required

General Expectations:

• Achieve and maintain high quality in work, client relations (internal in this case) and team relations.
• Understand and demonstrate the qualities identified in the firm’s Code of Conduct.
• Consistently meet deadlines, while maintaining high quality work.
• Become familiar with the firm’s policies and procedures.
• Perform other duties as assigned.
• Flexible and adaptive to work with multicultural teams across the continents.
• Ability to maintain strict confidentiality required.
• Ready to take up responsibilities in a dynamic organizational environment as required.

Human Resources responsibilities:

• Conducts recruitment efforts- posting, collating, maintaining database, and coordinating with departments, scheduling interviews and updating interview comments.
• Conducts pre-joining activities like background check, id creation, employee record creation, etc. and offer letter creation.
• Conducts new-employee orientation, induction and helps in assimilation.
• Administers various human resource plans and procedures.
• Assists in the regular updating and implementation of employee handbook and personnel policies and procedures, in conjunction with senior management.
• Performs benefits administration to include claims resolution, change reporting and communicating benefit information to employees.
• Exit interviewing.
• Maintains compliance with federal and state regulations concerning employment.
• Maintains and updates employee records.
• Facilitate timekeeping process by reviewing hourly punches, running reports, obtaining corrections, obtaining approvals.
• Assist the HR manager on day-to-day operations.
• Coordinate with corporate office for all related human resource functions.
• Address personnel related issues at the first level.
• Organize and plan any employee related events.
• Conduct safety meetings as required.
• HR data analysis and reporting.

Office Administrator responsibilities:

• Responsible for maintenance & management of an efficient office space.
• Manages front desk, official phone calls, correspondence, and related follow-ups (e-mail, letters, packages etc.)
• Stay up to date on all permits and licensing
• Order business cards, name badges, and other office supplies specific for each new employee.
• Liaise with internal departments to set up workspace, phone, and access specific for each new employee.
• Negotiates the purchase of office supplies and furniture, office equipment, etc., for the office and entire staff in accordance with company purchasing policies and budgetary restrictions.
• Supervises the maintenance of office equipment, including copier, fax machine, etc.
• Responsible for the facilities day-to-day operations (such as distributing building access keys and back-up to security access cards, etc.)
• Coordinates with vendors for maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.
• Act as a go-to person for our employees for facilities and admin issues/concerns.
• Act as a single point of contact for vendors, suppliers for NOLA office and maintain trusting relationships with suppliers, customers, and colleagues.
• Manage agendas/travel arrangements/appointments for department managers, staff,etc.

Requirements:

• Highly organized multitasker who works well in a fast-paced environment.
• Excellent organizational and time management skills
• Warm personality and outstanding interpersonal abilities.
• Excellent written and verbal communication skills.
• Willingness to learn and to grow with the company.
• Proficient knowledge of MS Office (Word, PowerPoint, outlook and Excel).
• High School diploma required; Graduate in office administration or relevant field is preferred.
• At least three years’ administrative support experience required.
• 1-2 years experience in the job duties required.

Pay & Benefits once full-time employee:

• Pay & Benefits once full-time employee.
• We offer useful wellness benefits – medical, dental, vision, disability.
• You receive generous paid time off each year – paid holidays, vacation and sick time.
• Gorgeous Parental benefits.
• Your work has significant, positive impacts on countless lives.
• You can further your skill set with ongoing training and development.
• We value you, our team, and our community.

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Job Description:

• Maintain and configure desktop, laptop and server software (applications and OS).
• Configure various on-site Cisco network devices.
• Monitor system performance and troubleshooting issues, recommend improvements.
• Ensure IT security and efficiency of IT infrastructure.
• Ensure that network and hardware setup as well as data storage and transfer are aligned with ISO 27001 and SOC-2.
• Support facility IT audits and tests.
• Document any processes and best practices to enable iMerit staff to successfully and securely work with IT systems.

Job Brief:

We are looking for an IT Network/System Administrator as part of our global IT team which services global delivery centers and remote employees around the world. The employee will have ownership of IT operations in our New Orleans office and will also be responsible for supporting our US remote business and development teams. As part of a global team, you will work in close collaboration with your Asia -based counter-parts.

Resourcefulness is a necessary skill in this role. You should be able to diagnose, research and resolve problems efficiently. You should also have the patience to communicate with a variety of interdisciplinary teams and users where cross-cultural work is part of the fun not a burden. Time zone savviness in order to fully utilize global resources will be essential.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently and fulfills international industry standards in terms of security and compliance.

Required Qualifications:

• Practical experience on Cisco ASA, Cisco Firepower Firewall (NG-IPS, Content Filtering and AMP).
• Sound Knowledge on VLAN, FireSight VM and Firepower modules.
• Hands on experience in installation, configuration of Routers, Switches, firewalls, DNS, Wi-Fi.
• Monitor network performance (availability, utilization, throughput and latency) and test for weaknesses.

Other Requirements:

• The ability effectively to priorities and execute tasks in a high-velocity environment.
• Flexibility to work on weekend on demand basis and dynamic office environment.
• Good communication skills and intercultural sensitivity.

Optional Skills:

• Sound knowledge of Active Directory Services, DNS, DHCP either on Windows Server or Linux.
• Knowledge of Symantec Endpoint Protection and its policy management.
• Implementation of industry standards such as (ISO, SOC, …).
• Implementation of technology infrastructure and best practices for remote staff.
• Exposure to cloud storage/compute systems like Amazon S3.

Total experience: 5+ years in the above skills.

Additional information:
Benefits:

• Competitive health benefits.
• PTO program and paid holidays.
• Casual work environment.
• Social impact mission/vision.
• Growth environment with continuous ITSec and IT infra upgrades and opportunity to learn cloud systems like AWS.
• Support for certification training programs aligned with company needs.

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The Solutions Engineer provides support on pre-sales engagements and implementation projects, typically at the Pilot or Proof of Concept stage. This person is primarily responsible for evaluating the customer’s technical and functional requirements and for developing and configuring a working pipeline using and extending iMerit’s inhouse or partner platforms.

This is a hands-on customer facing role which requires clear communication, advocacy of solutions for customers, fundamental mastery of APIs and platforms as well as rapid tactical deployments of tools on those platforms. We work across multiple time-zones with various stakeholders and constantly seek improvements to our customer onboarding cycles.

Key Responsibilities:

• Create and extend the UI and backend codebase of inhouse & partner data annotation platforms.
• Gather requirements from customers and make quick build/configure/modify assessments.
• Lead the technical solution design and implementation for the customer problem.
• Implement programming solutions that leverage and extend the existing tool base.
• Capture project learnings, suggest improvements and features to core platform teams.
• Help to evaluate technical eco-systems of new and proposed partner platforms.

Essential skills & Experience:

• Clean and agile coding style with loosely coupled backend and front end elements on a full web+cloud stack, including but not limited to JavaScript, MongoDB, AWS APIs such as S3.
• Grasp of how to leverage existing codebases, APIs and frameworks.
• Customer-facing experience with strong communication, presentation and documentation skills.
• Ability to rapidly understand platforms and prototype new applications and extensions on those platforms.

Desired but not essential skills:

• Previous experience in the artificial intelligence industry and working knowledge of AI systems.
• Experience of working with images, video and UIs.
• AWS Experience and/or Certification.

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About the Role:

As a pre-sales Solutions Architect you are supporting the Sales team’s efforts to engage with prospective clients and translate their often custom requirements into a full-fledged end-to-end data processing solution.

In order to establish new processes, you will be working closely with the Sales team, prospective and current clients, and the India-based Project Management team. You will also have the opportunity to design, coordinate, and product manage in-house development of custom tools and workflows.

This role is remote, and the ideal candidate will be a self-directed learner, creative thinker, and workplace chameleon. You will need to be adaptive, curious, and resourceful, and enjoy working with a diverse team.

Responsibilities:

• Work with existing and prospective customers to deeply understand their proposed use case(s) and propose solutions based on iMerit’s core offerings, technology, and workforce capability.
• Lead newly engaged customers through any technical sales consultation and project implementation phase, while building trust in the solutions offered by iMerit.
• Work as the bridge between Sales, guiding their understanding of project implementation, and Project Management (responsible for the actual delivery of quality work). This requires a strong ability to multi-task, and switch gears between teams with competing priorities.
• Provide consultative proposals and findings to clients in an organized and accessible manner. This includes a combination of data analysis, development of workflow proposals, and the ability to clearly map out process and values provided by the iMerit team. While heavily consultative, the ability to win (and maintain) client trust is of great importance.
• Manage multiple projects simultaneously, including the project design, development, implementation, and delivery.

Required Experience/Skills:

• Minimum 3 years experience and success working in a customer-facing technical role.
• Ability to work interculturally and in a distributed team.
• Interest (and openness) to travel (India and California).
• Self-directed learner and hands-on problem solver.
• Comfortable working with data.
• Prior experience in Account Management, Project Management or Sales Engineering.
• Desire to learn independently about market trends, technology, and concepts in Machine Learning/Data Science field.

Ideal Candidate Experience/Skills:

• Experience working for an international company.
• Experience working with remote teams.
• Experience working in/with India.
• Interest in social impact.
• Prior work history with crowd-sourcing/outsourcing.
• Moderate to advanced Excel knowledge.
• Basic knowledge of SQL and other databases.
• Basic knowledge of programming languages such as HTML, PHP, Python, R.

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About the Role:

As a Product Manager, Customer Solutions at iMerit you will be part of a small customer-facing  solutions team​ that will ​translate technology solutions into actionable items for developers. You  will work on prototype and pre-production tools with an agile approach and mindset.

You will have a background or interest in UI/UX and/or statistics/metrics. This team will work  closely with iMerit’s Solutions Architects and our India based Project Delivery team to build  cutting edge software in collaboration with the world’s leading AI initiatives across every vertical.

This role is remote, and the ideal candidate will be a self-directed learner, creative thinker, and workplace chameleon. You will need to be adaptive, curious, and resourceful, and enjoy working with a diverse team.

Responsibilities:

• Coordinate and identify feature requests from clients and the Solutions Architect team with  Engineering.
• Develop and report timelines and budget.
• Input on staffing and internal/external (contractor) team composition.
• Facilitate alignment and hand-off of projects to internal team for full deployment & ongoing  technical support.
• Identify measurable Key Performance Indicators for technical project success for each  initiative.

Required Experience/Skills:

• Minimum 3 years’ experience and success working in a product management role.
• Ability to work interculturally and in a distributed team.
• Interest in and availability to travel (India + US) (20% travel).
• Self-directed learner and hands-on problem solver.
• Analytical by nature and medium to advanced skills working with data.
• Good at independently problem solving.
• Strong Communication & Organizational skills.
• Technical understanding & aptitude.
• Ability to balance interests of competing stakeholders.
• Prioritization and Time Management.
• Managed Product Life Cycles with internal or external/contracted teams.
• Agile management practices.

Technical Skills:

• Basic HTML, Javascript knowledge.
• Jira, Confluence.
• Comfort with various data formats (JSON, csv, XML).

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About the Role

As an iMerit Account Manager you will be a part of a small, yet mighty team of solutions focused individuals, who are tasked with making sure our clients are thriving. Part project manager, problem solver and relationship manager, you will work to establish, retain and grow accounts through close collaboration with clients, Solutions Architects, and our India based Project Delivery team. As the newest team within iMerit you will be integral to building strong and repeatable business processes while being a relentless promoter for improvement and excellence.

In addition to being the primary owner of client health, the Account Manager will ensure fulfillment of the statement(s) of work and in accordance with the Key Performance Indicators (KPIs) established, as well as regular reporting against these KPIs. Working closely with the Delivery Project Manager, the Account Manager will be hands-on within accounts and the projects within them, with a proactive approach to risk management and process improvement.

This is a role for self-directed learners, creative thinkers, and workplace chameleons. You will need to be adaptive, curious and resourceful and enjoy working in new and challenging situations.

Key Responsibilities:

• Initiates project setup together with Solutions Architects and Delivery Project Managers as it relates to staffing, reporting, deliverables, and general project tracking.
• Primary point of contact for customer for account level matters (e.g. overall relationship, matters related to business terms including billing, project structure, etc.)
• Designs and implements internal and client facing project related reports and reporting structures.
• Facilitates communications with Delivery PM and/or wider delivery team as warranted for project and/or client wishes.
• Primary conduit between account and any other teams/individuals that need to be brought in (Solution Architect, Sales, Engineering, Finance, etc.)
• Manages maintenance and/or modification of project guidelines as needed. Works with Solutions Architect in the event major modification is required.
• Conducts quarterly business reviews including goal setting for the following quarter.
• Advises client on industry best practices, key learnings, observations about their workflow and opportunities for improvement.
• Works with sales to identify opportunities to increase revenue and/or margins for project and working directly with client to upsell or cross-sell as the opportunity presents itself.

Required Experience/Skills:

• Minimum 3 years experience and success working in a customer-facing role.
• Ability to work interculturally and in a distributed team.
• Interest in and availability to travel (India + US) (20% travel).
• Self-directed learner and hands-on problem solver.
• Analytical by nature and medium to advanced skills working with data.
• Prior experience in Account Management, Project Management or Customer Success.
• Good at establishing and refining processes at scale.

Ideal Candidate Traits/Experience:

• Experience working for an international company.
• Experience working with remote teams.
• Experience working in/with India.
• Interest in social impact.
• Prior work history with crowd-sourcing/outsourcing/annotation science/vendor management.
• Prior experience working within computer vision or NLP related fields a plus.
• Moderate to advanced Excel knowledge.
• Familiarity working with various data file formats (xls, csv, JSON, xml, jpg, etc).
• Basic knowledge of SQL and other databases
• Plus if based in the San Francisco Bay Area (Remote OK)

Interested applicants please include Cover Letter with Resume.

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About the Role

As an iMerit Jr. Account Executive you will be a part of a small, yet mighty team of driven individuals tasked for revenue growth. This is a hunter role with involvement in strategy as well as end-to-end sales and part account management activities. The Jr. Account Executive will identify and qualify suitable prospects, develop and convert them with suitable mapping of our offerings and grow them into long term relationships. The KPI for this role will be based strongly in building new revenue streams to scale iMerit based on our large set of successful case studies. As the newest team member within iMerit you will be integral to building strong and repeatable business processes while being a relentless promoter for improvement and excellence. You will be working closely with the Delivery Project Managers and the Account Managers for working out the client requirement and services mapping.

This will be a challenging role and require someone who can work independently for long periods and who can match the thought process and pace of top industry clients. Finally, it is also essential that the candidate understand and be committed to the social mission of iMerit – to provide transformational livelihood opportunities to marginalized communities around the world

This is a role for self-directed learners, creative thinkers, and workplace chameleons. You will need to be adaptive, curious and resourceful and enjoy working in new and challenging situations.

Expertise:

• At least 5+ years experience in sales/business development role and experience of business development in Global Markets with strong expertise in solution selling to senior business/IT leaders/CXO level in mid and large enterprise business organizations
• Out of the above, 2+ years of experience in the global IT/ BPO industry and/or domain experience in industry verticals like Publishing/eCommerce/Organizations with big data/cloud/mobile/social media driven business models is required.
• Familiar with next generation technologies and business processes – Mobile Apps, Social, Cloud, Content/Data Management
• Familiarity with Marketing and Branding strategy
• Proven ability to build partnerships, generate leads and launched new revenue streams
• Self-motivated with a strong drive to work both in teams and independently

Ideal Candidate Traits/Experience:

• Experience working for an international company
• Experience working with remote teams
• Experience working with India teams
• Interest in social impact

Compensation:

Compensation will be commensurate with the value proposition and proven expertise of the candidate

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Location: 100% remote, based in Austin, TX

About the Role

We’re looking for a Sales Development Representative (SDR) to join our Sales team. As an SDR at iMerit, you will play a key role in building out the lead generation engine that supports our fast-growing business. Your primary focus will be supporting our lead generation efforts by booking appointments for the Sales team.

To be successful in this role, you will:

• BE A HUNTER: Research our space and our target accounts, engage with prospects via telephone/email/social, creatively initiate conversations, schedule meetings with the right people at the right companies
• BE SCRAPPY: You find a way to get things done no matter what, customize useful sales materials (presentations, one-pagers, case studies), learn from mistakes, won’t make excuses
• BE A PROBLEM SOLVER: Have a consultative approach, deeply understand client needs/business goals, connect the dots on how iMerit will deliver customized solutions to solve unique client problems, handle and overcome prospect objections verbally and via email
• BE A TEAM PLAYER: Work cross-functionally with SDR, Sales, and Marketing teams to ensure campaign success, ask for help when needed, help others when able
• BE A SELF-STARTER: Tackle new markets and opportunities with a great sense of urgency while having little direction and training, update all prospect interactions and statuses in Salesforce to ensure efficient lead management, take initiative – when you see something needs to be done you do it
• BE AN INFLUENCER: Lead by example, show a high level of work ethic, add to the company culture, deliver measurable results

Required Experience/Skills:

• 2 years experience in a Sales or lead generation role (cold calling)
• Ability to work interculturally and in a distributed team
• Interest and openness to travel (up to 25%)
• Self-directed learner and hands-on problem solver
• Comfortable working with data and complicated technologies
• Prior experience in CrowdSourcing, Outsourcing, and/or Solutions Selling
• Desire to research market trends, technology, and concepts, in Artificial Intelligence/Machine Learning/Data Science

Ideal Candidate Traits/Experience:

• Proven track record of reaching/exceeding sales goals
• Experience working with an international team
• Experience working with remote teams
• Prior work history with crowdsourcing/outsourcing
• Interest in social impact
• Basic knowledge of Microsoft Office, Google suite, and Salesforce

About You:

• Fun to be around
• Can carry a conversation with anyone (CEO, data scientist, homeless person)
• Curious by nature – eager to learn
• Passionate
• Competitive
• EXCELLENT verbal and written skills
• Value teamwork but able to fly solo
• Have a track record of thriving in a self-starting environment leveraging your drive, creativity, and intellect
• Outstanding organization and time management skills

Benefits:

• Competitive health benefits
• PTO program and paid holidays
• Casual work environment
• Social impact mission/vision

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